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Quality
 
Quality is ingrained in the day to day execution of projects. Our project services approach is  time tested, structured and process oriented approach, we ensure that we do it right the first time – every time.

SoftTrans has a well defined Quality Management System (QMS) with procedures defined for each phase of the Software Development Life Cycle. Our rich experience of serving global clients with the highest quality benchmarks adds valuable inputs to the QMS. Best practices and constant client feedback are incorporated for constant improvement of the QMS.

QMS is defined by an independent team and project performance is measured on defined project metrics to ensure it adheres to the organization wide quality goals and targets.

Salient features of QMS:
  • Clear process definitions for each phase of Software Development Life Cycle
  • Well thought of processes for various aspects of project execution like scoping, client communications, change management, early risk identification and timely risk mitigation
  • Well defined QMS with best features of CMM, ISO and other certifications from software domain
  • Structured feedback mechanism for updating and optimizing QMS
  • Constant monitoring of quality processes and metrices by independent quality teams and management reviews
  • A Quality Assurance group with clearly defined QA plans and strategies
  • Statistical measurement of quality parameters as well as acceptance criteria
  • QC iterative approach in the execution process to trap errors
  • Constant training of team for updated QMS
  • Strong focus on documentation for each phase of SDLC
  • Configuration Management
  • Technical Support interface to ensure client satisfaction